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Sysco - Sysco Business Services, Division of Sysco Resources Services...
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Sysco - Sysco Business Services, Division of Sysco Resources Services...
Nationwide, United States
1 day ago



US6440 Sysco Business Services, Division of Sysco Resources Services, LLC

Zip Code:


Employment Type:

Full Time

Travel Percentage:  



$88,000.00 - $131,900.00You may be eligible to participate in the Company's Incentive Plan.


For information on Sysco's Benefits, please visit

Position Purpose:

The Senior Workday HRIS Analyst supports Sysco's Workday HR system with the functional expertise of the end-to-end business process, to troubleshoot, manage and maintain the application.  Partners with HR "Centers of Excellence" (COEs) and HR Shared Services to creatively streamline and simplify processes. Partners with Sysco's Information Technology team to support and coordinate technology projects for HR. Assures actions and deliverables meet or exceed organizational objectives, align with Sysco's HR strategies, and integrate as appropriate with other HR functions. Supports the broader HR service delivery model with a focus on customer service and assures alignment with HR COEs and other stakeholders such as HR Leaders and HR Business Partners. This role primarily specializes in the Payroll module of Workday with a strong understanding of Benefits administration integration with third-party TBA providers.

Primary Responsibilities:

  • Partner with Workday Payroll Implementation team to drive Payroll design and implementation and benefit vendors integration.
  • Architect and/or lead project responsibilities with a high-level understanding of Workday methodology and configuration knowledge, and Payroll testing scenarios and approach.
  • Conduct integrations review with various vendors over the Payroll & Benefits landscape.
  • Help drive Workday payroll testing strategy by defining Payroll and Benefits test scenarios and working with the Payroll team to execute them.
  • Review, test and assist with the implementation of Workday system upgrades; collaborating with functional and technical staff to coordinate the application of an upgrade or fix and documenting process and results.
  • Work with the HR Data team or appropriate HR COE to identify and correct system problems and coordinate with Information Technology (IT) team to implement a resolution.
  • Act as the functional liaison between the HR COE(s) and IT and assist with project tasks such as requirements gathering, design validation, end user/system testing, etc.
  • Research and address data integrity issues and/or errors (i.e., back-end data, position, and organization management processes). Ensure a high level of data integrity is maintained and transactions are accurate.
  • Partner with the HR Data team to design and develop functional reports, dashboards, and metrics. Review and analyze information to drive performance, identify trends, and develop/implement functional improvements, escalating issues and proposed solutions as appropriate.
  • Ensure reporting accuracy by reviewing, analyzing, and reconciling relevant data according to established timelines, standards, and procedures.
  • Perform audits and validations of Workday transactions. Examine and verify system related data for accuracy and consistency.
  • Proactively stay up to date on trends and developments within HR systems and technology, proactively providing ideas and information regarding best practices and trends. Work to enhance the capability of self and team
  • Participate in and support cross-functional projects and ensure timely completion of assigned responsibilities within established constraints.
  • Maintain all compliance requirements. Analyze and correct errors and ensure proper quality controls are in place to avoid future errors.
  • Partner with management in adhering to business objectives and costs by providing data, input, review, analysis, modeling, or other information and support for HR systems.
  • Train and assist junior staff in the department with Service Request priority management and development of solutions.
  • Perform other duties as assigned


  • Bachelor's degree or equivalent education/training/experience in Management Information Systems, Human Resources, or related field required.
  • Specialization on Workday payroll module required, Benefits administration expertise strongly desired.
  • Broader domain knowledge and/or training in HR processes and functions desirable


  • 5+ years' business process and analytical experience in Workday Payroll and other HR systems.
  • Functional knowledge of the various human resource workstreams (Payroll, Benefits, Compensation, HR data, Talent, etc.), and how they integrate with one another, especially with Payroll.
  • Experience in a HR Service Delivery model with shared services preferred.
  • Experience with Microsoft tools and applications required; advanced excel skills preferred.
  • Experience delivering and improving Workday to maximize efficiency & deliver quality services.
  • Experience working, monitoring, and interacting with third-party vendors.
  • Experience and understanding of enabling technologies (e.g., case management, manager self-service) and how they work within a customer service business environment.
  • Experience with data analysis, data manipulation, database statistics, statistical research, system study, documentation, and programming.
  • Familiarity with SQL a plus.

Technical Skills and Abilities:

  • Deep knowledge of Workday Payroll module, including upstream and downstream processes.
  • Experience converting from legacy Payroll systems to Workday Payroll strongly preferred.  This includes driving design workshops, defining functional requirements, developing test scenarios, and overseeing testing by end-users (e.g. Payroll processors)
  • Ensures adherence to project schedules and can work effectively with peers to set project and service request priorities
  • A sense of urgency in solving customer requests to ensure timely resolution.
  • Analytical and problem-solving skills required. Attention to detail a must.
  • Excellent verbal and written communication skills.
  • Demonstrate a high degree of confidentiality and sensitivity to compliance-related matters. 
  • Ability to influence others, identify problems, and recommend a course of action.
  • Able to process complex information and identify solutions that meet both internal and business partner requirements.
  • Proficient interpersonal skills and the ability to successfully work with internal stakeholders and colleagues to contribute ideas, identify opportunities, and contribute to positive outcomes.
  • Knowledge of standard business practices and professionalism in a customer service environment are essential.
  • Maintains knowledge of trends and developments in HRIS providers, vendors, and technology
  • Champion and active contributor of change.


COVID-19 Precaution(s):

  • Personal protective equipment and masks provided  

  • Temperature screenings  

  • Social distancing guidelines in place  

  • Sanitizing, disinfecting, and cleaning procedures in place 


Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Job Information

  • Job ID: 64233338
  • Location:
    Nationwide, United States
  • Company Name For Job: Sysco - Sysco Business Services, Division of Sysco Resources Services...
  • Position Title: Senior HRIS Service Delivery Analyst - SBS - US
  • Job Function: Other
  • Job Type: Full-Time
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