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STRIDE Community Health Center
Denver, Colorado, United States (hybrid)
1 day ago

Description

Who we are:

STRIDE Community Health Center is a 501(c)(3) Federally Qualified Health Center (FQHC) with a 30-year history of providing primary care and other health-related services in a community-based setting. Established in 1989 in response to the primary health care needs of the medically indigent population in suburban Denver, STRIDE Community Health Center has the largest population base of any FQHC in Colorado and provides primary care, dental, pharmacy, behavioral health, health education, care coordination, patient navigation, pharmacy, and outreach and enrollment services in accordance with its mission.

What you will be doing in this role:

The Chief Operating Officer (COO) is an integral member of STRIDEs executive team and plays a fundamental role in our internal operations supporting STRIDEs healthcare delivery services and healthcare delivery system. The COO is responsible for all aspects non-clinical site operations and facilities management. This role collaborates with the CEO and executive team in setting the strategic direction of the organization and executing the strategic plans within operations. The position models STRIDEs values and provides visionary and operational leadership, fostering trust, collaboration, and an inclusive environment.

Essential Duties/Responsibilities

  • Responsible for the oversight and management of clinic and pharmacy operations, facilities, construction and capital planning, mobile operations, customer care center, outreach and enrollment, access, records and referrals, including directing the implementation of services, policies, and programs.
  • Ensure successful execution and alignment with organizational goals and strategic priorities.
  • Create, improve, implement, and enforce policies and procedures that will sustain operational and financial effectiveness in areas of responsibility.
  • Drive key results and promote a culture of collaboration with key stakeholders.
  • Deliver measurable, accountable, cost-effective results that further the mission of the organization.
  • Promote and facilitate conversations and processes that strengthen employee engagement, promote leadership development, and deliver accessible, high-quality healthcare through continuous improvement and a learning organization mindset.
  • Lead project management efforts. Ensure there is clarity and visibility to organizational initiatives.
  • Support project leads with project planning, timely stakeholder involvement, and accountability to action plans. Facilitate alignment and sequencing of the projects.
  • Utilize data from sources such as the Electronic Health Record (EHR), patient feedback, and staff feedback to identify performance gaps, in order to engineer and implement strategies for the success of operational efforts and to proactively makes decisions for future efforts of the department.
  • Safeguard required compliance with State, Federal, Health Resources and Services Administration (HRSA), and the Centers for Medicare & Medicaid Services (CMS) regulations as well as 501(c)3 regulations.
  • Ensure leadership team establishes and maintains techniques focused on employee engagement, ensuring a positive culture focused on development and effective performance management.
  • Ensure effective change management strategies that sustain employee engagement.
  • Provide direct leadership for direct and indirect reports including, but not limited to, assigning tasks, establishing work standards, monitoring progress and workflow, performance management and employee development.
  • Attract, develop, motivate, and retain an outstanding, diverse, high-performing workforce through effective leadership, recruitment, training, development, and succession planning.
  • Sustain a high performing team focused on the organizations evolving needs, standardization of programs and processes and create a clear vision for departments marked by collaboration, transparency, opportunities to learn.
  • Manage and effectively balance conflicting priorities between the departments immediate needs and the priorities of longer-term organizational objectives.
  • Additional duties as assigned.

What we offer:

The hiring salary range for this position has been established as $200,000 - $250,000.

The above salary range (or hiring range) represents STRIDE’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, experience, education, budget, internal equity, specialty, and training.

Your total compensation goes beyond the number on your paycheck. STRIDE provides a generous total rewards package that adds to your bottom line, including:

  • Competitive compensation
  • Excellent medical, dental, and vision benefits
  • HSA and FSA, including dependent care
  • Matching 401k
  • Paid time off (PTO)
  • Work-life balance
  • NHSC Loan Repayment
  • Tuition reimbursement
  • CME for Providers
  • Nights, weekends, and major holidays off

Join Us. Together We Improve lives.

STRIDE conducts a background check, including criminal history, education, license and certification.

STRIDE recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our organization. STRIDE is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, genetic information or veteran status. STRIDE does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

In an aim to help keep our patients, staff, and communities safe, STRIDE requires that all hired employees be fully COVID-19 vaccinated and to obtain an annual flu shot. STRIDE CHC employees are also required to be screened for tuberculosis and to complete a PPD test.



Requirements

What you need to be successful:

Minimum Qualifications

  • Bachelor’s degree in Business Administration or health-related field
  • At least 4 years of experience in a senior leadership role

Preferred Qualifications

  • Master’s degree in a field of study related to the work assignment
  • Experience in an FQHC or other healthcare organization of similar size, budget, and complexity to STRIDE
  • Knowledge of/experience with community-based health care administration and financial management
  • Nonprofit, community-based health care leadership

Knowledge, Skills & Abilities

  • Working knowledge of community-based health care administration and financial management.
  • Understanding of the importance of all functions within the operations team in a successful healthcare system that delivers high quality patient care.
  • Capability to implement and nurture a team approach to delivery of primary health care services.
  • Aptitude in decision-making and problem-solving with skill in exercising a high degree of initiative, judgment, and discretion.
  • Skilled in organizing work, delegating, and achieving goals and objectives.
  • Effective oral, written presentation and communication skills.
  • Ability to maintain effective working relationships with internal and external stakeholders.
  • Ability to anticipate needs and trends and communicate these to the CEO.
  • Ability to supervise senior leaders in all aspects of performance.
  • Ability to handle sensitive information ethically and responsibly.
  • Ability to protect the confidentiality of patient, employee, and business information.

Job Information

  • Job ID: 65875731
  • Workplace Type: Hybrid
  • Location:
    Denver, Colorado, United States
    Denver, Colorado, United States
  • Company Name For Job: STRIDE Community Health Center
  • Position Title: Chief Operating Officer (COO)
  • Industry: Healthcare / Health Services
  • Job Function: Executive/Management
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 3-5 Years
  • Salary: $200,000.00 - $250,000.00 (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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