Description

Position Summary:

The VNPC Quality Improvement Coordinator will oversee the daily operations across multiple grants and initiatives, with a primary focus on neonatal and infant health. This person will be responsible for all daily operations and deliverables as stated in the work plans for these projects, ensuring collaborations with all stakeholders and partners; working closely with all 49 birth hospitals in the Commonwealth; and strengthening the data systems for this project while working alongside of communities to improve neonatal and infant outcomes. While daily operations for these funding streams are the main priority for this position, there will be other responsibilities across additional funding streams to ensure successful completion of relatable deliverables across the VNPC.

The person must thrive in a fast-paced environment, demonstrates flexibility across diverse responsibilities, and excels at managing multiple projects simultaneously without compromising quality or deadlines. The successful candidate will possess a strong working knowledge of maternal and infant health, foundational public health principles, and demonstrate clear and effective written and verbal communication skills. Proficiency in project management, quality improvement methodologies, and the ability to develop comprehensive workplans for initiatives and health systems is essential.

As a member of the Virginia Neonatal Perinatal Collaborative (VNPC) and Department of Pediatrics team, the QI Coordinator will be supervised by the VNPC Senior Manager. This person will serve the VNPC as the subject matter expert of the quality improvement projects and ensure the daily operations and deliverables are met for the grants that fund this position. This person will be responsible for project design, implementation of quality improvement projects in the 49 birth hospitals across the Commonwealth, including current and future QI projects, working across state agencies, hospital systems, and community partners, setting priorities and grant deliverables for the birth hospitals and members of the VNPC, grantsmanship, and managing grants. This role provides a unique opportunity to grow professionally while advancing maternal and infant health in a fast-paced, collaborative setting. Candidates who are eager to learn and thrive in multidisciplinary, team-oriented environments will find this position especially rewarding.

Duties and Responsibilities:

Financial Administration
• Proactively monitor and manage grant budgets and expenditures to ensure alignment with project goals, funding requirements, and institutional policies.
• Reconcile monthly financial reports, maintain accurate documentation, and swiftly address discrepancies or compliance issues in coordination with the supervisor.
• Advise leadership on potential fiscal risks, compliance concerns, and opportunities for improved financial efficiency.
• Support routine fiscal operations, including invoice processing, budget tracking, and preparation of financial summaries for reporting and audits

Program Activities
• Apply public health core values and advanced quality improvement (QI) methodologies to design, implement, and evaluate initiatives at the local, system, and state levels.
• Cultivate and sustain strategic partnerships with healthcare systems, state agencies, stakeholders, and community organizations to advance maternal and infant health outcomes.
• Serve as the VNPC's QI subject matter expert, delivering technical assistance, coaching, and capacity-building support to hospital teams and collaborative partners.
• Develop, manage, and refine comprehensive workplans that align with grant objectives, ensuring measurable progress and adaptability to evolving priorities.
• Lead the execution of grant deliverables with precision and timeliness, including preparation and submission of reports to agency, legislative, and federal entities.

Planning and Evaluation
• Lead the design, implementation, and evaluation of quality improvement initiatives using established methodologies (e.g., PDSA cycles, driver diagrams, root cause analysis).
• Independently develop strategic plans and implementation frameworks that address identified gaps, align with public health priorities, and optimize resource utilization
• Research and identify new funding opportunities; contribute to grant writing and proposal development to expand program reach and sustainability.
• Serve as a key resource for monthly data reporting and interpretation during QI projects, ensuring clarity, accuracy, and relevance to stakeholders.
• Act as a thought partner and subject matter expert in maternal and infant health, guiding strategic direction and innovation across VNPC initiatives.
• Analyze monthly data trends and outcomes from QI projects to inform strategic planning and continuous improvement efforts

Community and Interagency Relationships
• Build and sustain strategic partnerships with state agencies, healthcare systems, community organizations, and stakeholders to advance maternal and infant health initiatives across Virginia.
• Represent the VNPC on statewide committees, coalitions, and advisory groups, serving as a trusted voice for quality improvement and public health priorities.
• Facilitate cross-sector collaboration by aligning shared goals, identifying opportunities for joint initiatives, and promoting data-informed decision-making.
• Plan and coordinate community health promotion events in partnership with local leaders and health systems, ensuring alignment with VNPC's mission and public health values.
• Actively engage with partners across the Commonwealth to foster trust, promote transparency, and strengthen the impact of VNPC programs and initiatives.

Customer Service
• Foster a respectful, inclusive, and mission-driven work environment by consistently demonstrating professionalism, empathy, and cultural humility.
• Respond to internal and external stakeholders with clarity, courtesy, and timeliness, ensuring that communications reflect the values and goals of the VNPC.
• Collaborate effectively with team members to improve workflows, reduce inefficiencies, and enhance service delivery across all program areas.
• Take initiative to resolve interpersonal challenges constructively, engaging colleagues and supervisors as needed to maintain a positive and productive team dynamic.
• Share responsibility for team tasks and provide support across functions, demonstrating flexibility and a commitment to collective success.
• Actively contribute to a culture of continuous improvement by offering thoughtful suggestions and participating in efforts to strengthen organizational performance

Training and Leadership
• Model professionalism and initiative by actively pursuing opportunities for growth in maternal and infant health, public health theory, and quality improvement practice.
• Participate in relevant webinars, in-person trainings, and continuing education to maintain and enhance subject matter expertise.
• Set strategic priorities for maternal and infant health initiatives, staying informed of emerging trends, evidence-based practices, and evolving public health standards.
• Proactively identify and request training opportunities to strengthen individual and team capacity, ensuring alignment with VNPC's mission and goals.
• Promote a culture of learning and collaboration by sharing knowledge, mentoring peers, and encouraging cross-functional skill development.

Other Duties as Assigned
• The Virginia Neonatal Perinatal Collaborative (VNPC) is committed to making Virginia the safest and most supportive state in which to give birth and raise a child.
• This position plays a vital role in advancing that mission by contributing to the effective operation of VNPC programs and initiatives that promote equitable, high-quality care for all families.
• The incumbent may be called upon to perform additional duties as needed to support evolving program priorities, cross-functional collaboration, and the overall success of the VNPC.