Description

External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
Typically, Monday through Friday 8:00 am - 5:00 pm
Advertised Salary $38,000-$41,400+ commensurate with experience Posting Date 09/22/2025 Open until filled Yes Closing Date Proposed Starting Date 10/12/2025 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title Student Services Assistant I FLSA Non-Exempt FTE 1.00 Minimum Qualifications
High school diploma or equivalent
Preferred Qualifications Position Summary
This position is focused on student services in the Institute for Leadership Advancement's certificate program. Student services duties include: advising students, clearing students for course registration, maintaining detailed advising and academic records, verifying student graduation requirements each semester, leading all ILA data collection, and serving as the primary Banner Web coordinator for ILA.

Knowledge, Skills, Abilities and/or Competencies

• Excellent written communication skills
• Ability to maintain effective working relationships using a teamwork approach
• Commitment to issues of diversity and the ability to work effectively with a wide range of constituencies in a diverse community
• Ability to utilize University Resources
• Conflict management skills
• Knowledge of UGA systems
• Ability to provide process improvements

UGA Competencies:

• Acts with Integrity
• Serves Others
• Communication
• Learning
• Makes Sound Decisions
• Supervises Others
• Champions Innovation

Physical Demands
Working in a normal office environment.
Is driving a responsibility of this position? No Is this a Position of Trust? No Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities
I. Academic student services to ILA students:

• Advise students on what classes are required to complete the certificate
• Assist faculty in coordinating course content such as assessments and workshops
• Coordinate the ILA Leadership Badge elective program
• Use Athena to confirm classes and grades and accept/deny student requests
• Verify student graduation requirements each semester; check transcripts, contact students, update graduation information in Athena and SQL.
• Create and update advising materials
• Coordinate with Terry major advisors and attend advisor meetings

Percentage of time 45 Duties/Responsibilities
II. Manage ILA Applications:

• Create and distribute program applications
• Lead direct outreach to applicants through information sessions and individual appointments
• Create database of new applicants for Director and Associate Director
• Liaises with Office of Information Technology to process applications
• Distribute and collate scored applications

Percentage of time 15 Duties/Responsibilities
III. Create classes:

• Use Banner/Argos to create classes every semester
• Submit classroom request and reservations through Terry and Campus Reservations
• Confirm class rolls for instructors

Percentage of time 10 Duties/Responsibilities
IV. Bulletin/CAPA:

• Assist Director with course proposals and course changes in CAPA
• Submit updated bulletin to OVPR as needed
• Ensure correct curriculum is posted on UGA websites
• Upload approved syllabi to CAPA

Percentage of time 10 Duties/Responsibilities
V. Lead evaluation/assessment data collection:

• Compile and enter Assessment of Learning information for the program
• Manage course evaluation process by setting dates and monitoring participation
• Send out end-of-program and service-learning surveys and compile and report data

Percentage of time 10 Duties/Responsibilities
VI. Document policies/procedures/keep records:

• Maintain and update ILA's data/record management plan
• Maintain and archive current student data.
• Comprise and keep a list of all student internships and jobs.
• Track income by type of donor.
• Track service-learning projects across various faculty.
• Track alumni involvement in GAIL for development purposes
• Collect, analyze, and distribute service-learning project data

Percentage of time 5 Duties/Responsibilities
VII. Administrative duties:

• Keep the office open from 8 am - 5 pm
• Answer main phone and check voicemail
• Check mailbox in logistics
• Manage the general email for ILA
• Manage and approve the use of the ILA conference room
• Purchase office supplies, etc. for the program

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Courtney Aldrich Recruitment Contact Email [email protected] Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this vacant position? (UGA Jobs -UGA's Job Board, LinkedIn, Indeed.com, Inside HigherEdJobs, UGA Staff Listserv, Terry College Listserv, a current UGA Employee, other - please provide resource)
   (Open Ended Question)

Applicant Documents

Required Documents

1. Cover Letter
2. Resume/CV
3. List of References with Contact Information

Optional Documents