Description

Department:

13371 Enterprise Revenue Cycle - Correspondence

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Varies

PFS Supervisor, Cash Posting

40 hours per week, day shift

JOB SUMMARY:Under minimal supervision, organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner.Provides direction and support for staff, promotes staff development and collaborates with leadership.Responsible for handling and solving any problems related to their area of assignment as well as hiring, coaching and termination of assigned staff, as appropriate.Conducts and oversees the orientation, training and mentoring of all employees. Responsible for performing the revenue cycle tasks that are necessary to ensure compliance and excellent customer service.

EDUCATION/EXPERIENCE:Associates degree in Healthcare or Business or two years revenue cycle experience.Previous supervisor or lead experience in the revenue cycle preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION:Certified Patient Account Manager (CPAM) by the American Association of Healthcare Administrative Management or Certified Financial Healthcare Professional (CFHP) by the Healthcare Financial Management Association preferred.

ESSENTIAL FUNCTIONS:
1. Manages workflow activities and formulates policies and procedures relating to assigned departmental functions.Maintains a working knowledge of functions in area(s) of responsibility. Acts as a resource for problem resolution.
2. Evaluates and recommends modifications to and/or implementations of new procedures.Ensures that all policies and procedures reflect compliance with governmental regulations. Creates a clear vision for the future and defines the values that underlie the day-to-day activities of assigned departments.
3. Establishes long and short-term goals and objectives to support the PFS strategic plan.
4. Ensures that employee performance expectations are communicated to staff and that evaluations are fair and conducted in a timely manner.
5. Establishes quantitative and qualitative performance standards for each area of responsibility within their supervision.
6. Monitors and controls productivity and encourages innovations for improvement.
7. Develops and implements effective training programs to address training needs of the department and in accordance with the mandates of government and contracted agencies, third parties and department standard operating procedures.
8. Conducts regularly scheduled staff meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness.
9. Assists in the development, implementation and control of the department budget. Provides justifications for budget variances.
10. Interfaces with other key internal and external staff to obtain necessary information to address issues or requests.Organizes work/resources to accomplish objectives and meet deadlines.Proactively communicates issues or potential issues and process improvement opportunities to management.
11. Participates in all educational activities, and demonstrates personal responsibility for job performance.Takes initiative for learning new skills and willingness to participate and share expertise on projects, committees and other activities, as deemed appropriate.
12. Maintains compliance with federal, state and local regulations, HIPAA and established corporate and departmental policies and procedures.
13. Performs other relevant work functions, as requested.

SKILLS/QUALIFICATIONS:

• Excellent oral and written communication skills
• Ability to exercise independent judgment in unusual or stressful situations
• Strong computer and math skills
• Demonstrated leadership in establishing and achieving goals
• Ability to establish and maintain effective working relationships
• Knowledge of Medicare, Medicaid and all other third party billing requirements
• Maintains stable performance under pressure
• Consistently demonstrates a positive and professional attitude

WORK ENVIRONMENT:

• Clean, comfortable, office environment
• Work may be stressful at times
• Contact may involve dealing with angry or upset people
• Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergencies

PHYSICAL REQUIREMENTS:

0% 35% 65%
to to to
35% 65% 100% N/A Activity
X Standing
X Walking
X Sitting
X Bending
X Reaching with arms
X Finger and hand dexterity
X Talking
X Hearing
X Seeing
Lifting, carrying, pushing and or pulling:
X 20 lbs. maximum
X 50 lbs. maximum
X 100 lbs. maximum

Pay Range
$26.10 - $39.15

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

PFS Supervisor, Cash Posting