Villanova University
Villanova, Pennsylvania, United States
(on-site)
Posted
1 day ago
Salary
$13.00 - $13.00
Salary - Type
Hourly Wage
Job Function
Other
Description
Villanova University
IT Technician I - Help Desk
Posting Details
Do you have questions about the application process? If so, please refer to the Applicant FAQ's.
Position Information
| Posting Number: | 20255659V |
|---|---|
| Position Title: | IT Technician I - Help Desk |
| Posting Type | Student |
| Hours/week: | 20 hours per week |
| Eligibility: | Work study preferred but open to all students |
| Semester | 2025-2026 Academic Year |
| Location | St. Mary's Hall |
| Detailed Work Schedule | |
| Number of positions: | 6 |
| Department: | 715-UTS - Technology Support Services |
| Contact Name: | Kimberly Walter |
| Contact Phone/Extension: | 94899 |
Position Summary Information
| Job Description Summary: | *Provide first-level help desk support to provide support for all UNIT-supported systems. *Consult with students, faculty, and staff regarding issues with Villanova technology and systems. *Assist with computer problems and provide diagnosis and resolutions. *Log calls utilizing the TeamDynamix (TDX) ticket system. |
|---|---|
| Requirements: | Must be a graduate student. Some technical knowledge to support the IT infrastructure. * Excellent written and oral communication skills. * Excellent customer service skills. |
| Additional Information: | * Summer, Fall, and Spring position. * UNIT will provide ALL training. |
| Physical Demands Summary: | |
| Wage Rate: | $13.00 |
Posting Detail Information
| Closing Date (11:59pm ET): | |
|---|---|
| Open Until Filled | Yes |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Are you currently a registered Villanova student?
- Yes
- No
- * Are you eligible for work study?
- Yes
- No
- I don't know
- * What is your availability? (days and times)
(Open Ended Question)
- * Have you ever worked on campus before? If "Y", what department and semester/year?
(Open Ended Question)
Optional Applicant Documents:
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
PI277983721
Job ID: 80152057